And they don't really care who gives it to them as long as they get the care. JAPSEN: People who are younger, they just kind of want their care and they want it right away. RASCOE: Who's most likely to use the service from Amazon? So they've been filling what used to be the not-so-used part of their stores with health care services. We have to find a way to fill it with services. We got this 20% of our store that is emptying. So CVS was probably the leader in saying, hey, you know what? Amazon is kind of eating our lunch as a retailer. Well, they want to have the Aetna members use their drugstore chains. A few years ago, they bought Aetna, which is the nation's third-largest health insurance company. But what has changed in probably the last decade is health insurance companies have been buying and have been also becoming providers of medical care. JAPSEN: Health insurance companies, they are the folks that pay for care. RASCOE: So I know this is a big question to start with, but can you give us a brief overview of how the business of getting care has changed in recent years? Bruce, thank you for being here.īRUCE JAPSEN: Thank you so much for having me. So how much can they really help? Forbes senior contributor Bruce Japsen has covered the business of health care for decades, and he joins us now. These ventures are often billed as ways to close the gaps in access to care, but these expansions are expensive and don't get at the underlying shortage of doctors. Pharmacies like CVS have minute clinics, and retail chains like Walmart are also rolling out similar practices. Amazon isn't alone in beefing up its health care business either. The tech giant closed its deal to buy the boutique primary health care chain in February, spending nearly $4 billion. Last week, Amazon announced a new benefit to its Prime members - a discounted subscription to One Medical.

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